Terms & Conditions

You, while providing your personal information over the platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this privacy policy.

• Bookings are confirmed only after receiving full or advance payment (as specified).
• Guests must provide valid ID proof at the time of check-in.

3. Cancellation & Refund Policy

• Cancellations made [insert timeline] before check-in are eligible for a refund.
• Cancellations made after that period are not eligible for a refund.
• No-show bookings are non-refundable.

• Maintain cleanliness and avoid damaging property.
• Follow all rules and instructions provided at the resort.
• Avoid loud noise, illegal activities, or behavior disturbing other guests.

• All prices displayed on the website are subject to change based on seasons or availability.
• Taxes and additional charges may apply.
• Payments are processed securely via approved payment gateways.

• Thavika Hotels and Resorts is not responsible for the loss of personal belongings.
• We are not liable for accidents, injuries, or medical emergencies during the stay.
• Guests are encouraged to take responsibility for their safety.

Guests are strictly prohibited from:

• Using the website for fraudulent bookings.
• Reselling or transferring reservations.
• Misusing property or engaging in unlawful acts.

9. Modification of Terms

10. Contact Information